I recently got an email from a marketing mentor of mine who was talking about the famous quote, “If you keep doing the same thing, you are going to get the same results.” The interesting thing about this email is that it is about how this is no longer true in today’s economy. What he is trying to say is what worked 6 months ago does not work today. Consumers are making significant changes in their spending habits and are doing so it a very fast pace. We have to work harder to entice that customer, as well as keep them.
After returning home from my vacation, I realized that I was doing the same thing as far as marketing. I was depending on only a few ways to get new customers and keep my customers coming back.
Immediately, I took action by creating a new happy hour. Instead of running ½ price appetizers, I started running all my appetizers at a discount all day but priced at more than half price. After doing this for a couple of months, I realized that I was making more money per appetizer. In addition, anyone who dined in our restaurant was able to enjoy a game of bowling at a 50% discount. This encourages cross promoting between the restaurant and the bowling center.
Next, I created an online back to school coupon that the potential customer would need to input their email address to receive. Not only will this help with knowing how many coupons have been downloaded in order to staff properly, but this will give you permission to email any other offers you have at a later date.
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